What is AMS?
The system tightly controls the agent training & keeping track of every agent performance. Agent achievement & sales figures are within finger tips. Client portfolio is reachable anytime anywhere. Charts & market projection are designed into this system to allow the investor to have better understanding of the market outlook.
Customer feedback are easily collected via the helpdesk & escalated to the relevant department for faster response. Booking is done via the system for faster approval & better tracking. Workflow approval for complicated booking requests.
This is built with the Microsoft Visual .Net 2003 & MSSQL 2000. Deployed on Microsoft IIS 6.0 on Windows Server 2003.
Who uses AMS?
Companies who wants to keep track of all their people under one easy system. To access updates & activities anywhere and anytime with just a Laptop & internet access.
Features of AMS?
Companies who wants to synchornize and intergrate all their systems into one simple system : Human Resource, Customer Service, Administration, & Accounting. To manage everything under one roof with a breeze.
Agent Training Management System
- Keeping track the agent training records and sales performance.
- Paperless publication of available courses for registration.
- Management reports such as sales performance, Agent On Edge, and audit logs.
Sales Illustration System
- Display the sales achievement of a particular agent
- Agent Commission & EA Form can be obtained in pdf format.
- Display the Down lines information & total group sales
E-Investor
- Investor information such as their investment portfolio is accessible via the system.
- Market outlook & latest product information can be easily shared by the company to the investors.
E-Helpdesk
- Customer feedback can easily reach the person in charge (PIC) by submitting their request via this system. Hence, their problem/ complaint can be solved within a shorter period.
- Workflow involved few levels will be managed by the system.
- PIC turnaround time is gauged when settling the customer requests.
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